20000 Terms & Conditions — Transparent, Simple & in Bengali

1Introduction & Acceptance

20000 (hereinafter referred to as "we", "the platform", or "20000") is a licensed online betting and casino platform. By using our website at https://20000.run, you are deemed to have accepted these Terms & Conditions.

It is your responsibility to read this document in full before creating an account or using the 20000 platform. If you do not agree with any part of these Terms & Conditions, please refrain from using the platform.

We reserve the right to modify these Terms & Conditions at any time. You will be notified of any changes via email or SMS. Continued use of the platform following any such changes will be considered your acceptance of the updated terms.

2Account Registration & Verification

2.1 Registration Eligibility

• You must be at least 18 years of age
• Each individual may open only one account
• All information provided at the time of registration must be truthful and accurate
• An active, personal mobile number is required
• A valid, personal email address is required

2.2 Identity Verification (KYC)

20000 may request identity verification at any time. The following documents may be required:

3Financial Transactions — Deposits & Withdrawals

3.1 Deposits

• Minimum Deposit: ৳300
• Maximum Single Deposit: ৳5,00,000
• Accepted methods: bKash, Nagad, Rocket, Bank Transfer
• Deposits are generally credited to your balance instantly
• No fees on deposits
• Only use payment methods registered in your own name

3.2 Withdrawal

• Minimum withdrawal: ৳500
• Maximum daily withdrawal: ৳2,00,000
• Processing time: typically within 24 hours
• Large withdrawals may be delayed if KYC is not completed
• Withdrawals must be made through the same method used for the deposit

4Betting Rules

Before placing a bet on 20000, please familiarise yourself with the rules below. These rules apply to all types of betting — including Sports Betting, casino, and live betting.

4.1 General Betting Rules

• Once confirmed, a bet cannot be changed or cancelled (with limited exceptions in certain cases)
• Minimum bet amount: ৳10
• Maximum bet limits vary depending on the market and event
• 20000 reserves the right to void bets placed at clearly erroneous odds
• If a match is abandoned, the bet is voided and your stake is returned

4.2 Special Rules for Live Betting

• Odds in live betting can change at any moment
• If a bet is delayed due to network issues, it will be placed at the updated odds
• Maximum payout limits apply on live betting

5Bonus & Promotions Terms

Please read these terms carefully before using 20000's bonuses and promotions. Claiming a bonus constitutes acceptance of these terms.

5.1 Welcome Bonus

• New members can receive a bonus of up to 150% on their first deposit
• Maximum Bonus Amount: ৳50,000
• Minimum Deposit: ৳300
• Wagering requirement: Bonus amount × 25
• Validity: Wagering must be completed within 30 days of receiving the bonus
• A maximum of ৳500 from bonus funds may be wagered per bet

5.2 General Bonus Rules

• You cannot activate a new bonus while another bonus is still active
• Wagering requirements apply to winnings derived from bonuses
• Cash balance takes priority while a bonus is active
• If fraudulent bonus abuse is detected, both the bonus and any associated winnings will be forfeited
• If you wish to opt out of a bonus, please inform Support before making a deposit

6Prohibited Activities

The following activities are strictly prohibited on 20000. Violations may result in permanent account closure and forfeiture of any winnings.

• Multiple Accounts: If a person opens multiple accounts, all associated accounts will be closed
• Bonus Abuse: Artificially inflating balances or using hedging strategies to claim bonuses
• Money Laundering: Attempting to launder illicit funds through the platform
• Hacking & Manipulation: Attempting to manipulate the platform's software or odds
• False Information: Submitting false identity information or documents during registration or KYC
• Using Another Person's Account: Placing or managing bets on a third party's account
• Minor Protection: Operating an account on behalf of someone under 18

7Account Suspension & Closure Policy

7.1 Account Closure by 20000

20000 may suspend or permanently close an account under the following circumstances:

• Breach of Terms & Conditions
• If fraudulent activity is suspected
• Failure to Complete KYC
• Extended inactivity (12 months or more)

7.2 Account Closure by User

You may close your account at any time by emailing support@20000.run or reaching out via live chat. All valid balances can be withdrawn before the account is closed.

8Responsible Gaming Policy

20000 takes responsible gaming very seriously. Betting is meant for entertainment — not as a livelihood or a solution to financial problems.

• Deposit Limit: You can set your own deposit limits (daily / weekly / monthly)
• Bet Limits: You can set a limit on your total betting amount within a specified period
• Cooling-Off: You can take a break for anywhere between 24 hours and 6 months
• Self-Exclusion: You can self-exclude for a period of 6 months to 5 years
• Reality Check: You will receive periodic reminders about your betting time and spending

9Privacy & Personal Data Protection

The personal information you provided during registration 20000's privacy policy governs how your data is protected and used. We never sell your personal information to third parties.

• All data is protected with 256-bit SSL encryption
• Information may be shared with regulatory authorities upon request
• You have the right to access, correct, or delete your personal data
• You may opt out of marketing communications at any time

10Dispute Resolution & Legal Matters

For any concerns or complaints, please contact 20000's customer support first. We take all complaints seriously and aim to provide an initial response within 48 hours.

10.1 Complaints Procedure

• Step 1: Submit a complaint via live chat or at support@20000.run
• Step 2: The support team will conduct an initial review within 48 hours
• Step 3: If unresolved, the matter will be escalated to management level
• Step 4: If no final resolution is reached, an appeal to an international gaming regulatory authority is possible